Terms of use

1. Service and availability

You can browse examples and templates, search for music, and prepare a creation in the interface. Availability shown in the product takes precedence over examples or planned benefits. Login, paid generation and purchases remain unavailable until the required services are configured and verified.

The operator’s legal identity, official launch domain and support contact are being confirmed. Final commercial terms and their effective date will be published before paid service opens. This preview does not ask you to accept an unidentified provider or an unfinished payment contract.

2. Accounts and security

When registration is available, you must provide accurate, current information and have legal capacity to agree to these terms. Accounts are personal and non-transferable. Do not share, sell or transfer accounts, credentials or session tokens, or create additional accounts to evade restrictions.

You are responsible for protecting your login credentials and activity under your account. Report suspected unauthorized access through the verified support channel shown on the support page when available. Music MV accounts, orders, balances and projects are independent from other products.

3. Geographic availability

The Service is not offered in every country or territory. We may restrict, suspend, or deny access from any country, territory, network, or payment source where reasonably necessary to comply with applicable law, sanctions or export controls, restrictions imposed by our payment or infrastructure providers, content-compliance requirements, or reasonable safety, fraud, or security concerns.

We may apply these restrictions at the network, payment, account, or device level. A network-level restriction may operate independently of any particular account and does not, by itself, mean that a user has violated these Terms.

You may not knowingly use a VPN, proxy, location-spoofing technology, false information, or any other means to access, purchase, or use the Service from a country or territory in which it is unavailable or restricted.

Except where mandatory law provides otherwise, a restriction arising from your location, your circumvention of a geographic restriction, or the unavailability of local legal, network, or payment support does not by itself entitle you to a refund, compensation, or restoration of credits. Nothing in this Section limits any consumer right that cannot lawfully be excluded.

4. Music, likeness and intellectual property

Use only music, lyrics, artwork and photographs you own or are authorized to use for the intended purpose. Finding a song through search or importing a public link does not grant a music, synchronization, performance or distribution licence.

Obtain permission from identifiable people whose likeness or voice you use. A sample, preset or AI output does not establish that you have cleared a third party’s rights. You must assess those rights before publishing or commercial use.

You retain ownership of material you upload. You grant us a worldwide, non-exclusive, royalty-free licence to process, store and transmit that material only as necessary to provide the requested service, maintain its safety and comply with law. This does not grant permission to publish your private uploads as advertisements or examples.

Our software, interfaces, branding and design, and the rights of our licensors, remain protected by applicable intellectual property law. No platform ownership or third-party music licence is transferred by a membership or a generated result.

5. One-time purchases and credits

Purchases are currently closed. When available, membership purchases are one-time charges for the period shown in the order and do not renew automatically. Access ends when that period expires unless you make another purchase. No cancellation of automatic renewal is needed.

The confirmed Music MV order records the product, total price, currency, membership period and credits purchased. Credits are internal service units with no cash value; they cannot be redeemed for money or transferred to another product. Benefits and any delivery schedule are determined by that order, not by another website or a later price.

Price changes apply to future purchases and do not retroactively change a confirmed order. A generation quote specifies the credits for the requested work; confirmation may reserve credits before work starts. A released reservation or returned generation credits are not a refund of a payment.

6. Refunds — all sales are final

Because the Service delivers digital goods that become available to you immediately, all purchases are final. Memberships and token packs are non-refundable, and payments already made are not eligible for any refund, credit, or exchange — whether or not the included credits or features have been used.

When a purchase is fulfilled, the digital credits and access described in the order become available for use. Each generation consumes paid third-party AI-model and compute resources. Digital content can be consumed and copied immediately; a refund-after-use policy would permit consumption without payment. Examples and previews let you assess the service before purchase, but do not guarantee an identical result.

Changing your mind, not using a membership or credits, or disliking a generated result does not by itself create a refund entitlement. Canceling a generation, deleting a result or closing an account does not reverse a completed purchase.

Nothing in this policy excludes a refund or remedy that cannot lawfully be excluded under applicable consumer-protection law. Billing errors, duplicate charges, unauthorized transactions and non-delivery must be investigated separately; the no-refund policy does not prevent you from raising such issues or contacting your payment provider.

7. Payment reversals and chargebacks

If you have a question or concern about a payment, we ask that you contact us first through the verified channel on the support page when available so we can promptly investigate an erroneous charge, duplicate charge, unauthorized transaction, or failure to deliver. This request does not restrict your right to contact your card issuer, payment provider, or any competent authority, or to exercise any right available under applicable law.

Where a payment is refunded, reversed, charged back, recalled, or withheld by a payment provider, we may suspend the membership, credits, discounts, and other benefits attributable to that payment while the matter is investigated, and may prevent further consumption of paid resources where reasonably necessary to avoid additional loss.

If a payment is ultimately reversed or recovered from us, we may cancel the unused credits and membership benefits attributable to that payment. Already consumed credits and the final payment outcome must be reconciled against the order and usage records. This does not restrict your right to dispute a billing error or unauthorized transaction.

If the dispute is resolved in your favour, we will correct the balance and restore the corresponding benefits.

Where there is evidence of fraud, use of a stolen payment method, materially false information, or repeated abusive chargebacks, we may immediately suspend or terminate the account and seek recovery of our actual losses as permitted by law.

An account restriction may be appealed through the verified support channel when available. The payment dispute itself is handled by your payment provider under its own process. Nothing in this section excludes non-waivable rights relating to refunds, billing errors, unauthorized transactions or payment disputes.

8. Value consumed and set-off

Each generation consumes third-party AI model and compute resources that we are billed for at the moment of generation and cannot recover afterwards. That portion of the Service is delivered and consumed when the generation is made, whether or not you keep, download, or later delete the result. A membership is a right of access for a period, not a deposit held against future use.

Where a refund, credit or pro-rated amount is required by applicable law, the portion already consumed is assessed using the confirmed order, recorded usage and the published credit price applicable when the work was confirmed, including any generation covered by an included allowance. We do not substitute undisclosed internal costs or a later price.

Where we terminate an account for a material breach of these Terms or our Content Policy, we may set off the value of the Service consumed before termination against any amount that would otherwise be refundable. Where that value equals or exceeds the amount you paid for the relevant period, no refundable amount remains.

This Section applies to termination for material breach. It does not permit us to refuse a refund merely because your ordinary, permitted use of an included or unlimited allowance has been costly to us, and it does not exclude any refund or remedy that cannot lawfully be excluded under the consumer-protection laws that apply to you.

9. Acceptable use and automated access

Do not use the project for abuse, unlawful content, deception, copyright infringement, non-consensual impersonation or attempts to bypass access, content or billing controls. The content policy explains the intended boundaries for this music-video product.

Unless we give you prior express written permission, you may not access or operate the Service through an API, bot, scraper, script, browser automation, reverse-engineered client, or other automated means. Internal website endpoints, cookies, session tokens, and network calls are not a public API and may not be reused outside the ordinary user interface. A membership plan does not include API or automated access unless we expressly say so in writing or in a separate agreement. You may not share, sell, transfer, or expose credentials or access tokens.

You may not bypass or evade rate limits, concurrency limits, quotas, authentication, age assurance, content-safety controls, pricing or payment controls, fraud controls, or other technical restrictions. Prohibited methods include using multiple accounts, rotating IP addresses or VPNs, sharing sessions, automated retries, modified clients, device spoofing, or any comparable technique for the purpose of evasion. You must not repeatedly resubmit a request after it has been rejected or rate-limited in an attempt to defeat a control.

10. No model training, competing development or reverse engineering

You may not use the Service, or any output generated through it, to develop, train, fine-tune, evaluate, benchmark, or improve any artificial intelligence or machine learning model, dataset, or system, whether your own or a third party's.

You may not use the Service, its outputs, its interfaces, or any information obtained from it to build, operate, or assist any product or service that competes with the Service.

Unless we give you prior express written permission, you may not resell, redistribute, sublicense, or otherwise make the Service or its generation capability available to any third party, whether directly or as a component of another product.

Systematic or bulk generation, collection, or export of outputs for any purpose described in this Section is prohibited, whether or not those outputs are subsequently retained or deleted. This Section restricts the purposes for which outputs may be produced; it does not reduce the generation volume included in your membership.

Any high-volume entitlement is for ordinary use through the website interface. Using scripts, bots, browser automation or other non-human operation to consume it remains prohibited unless separately authorized in writing, regardless of the purpose or whether outputs are retained. These restrictions do not reduce the ordinary generation volume actually included in a confirmed purchase.

Except to the extent applicable law prohibits this restriction, you may not decompile, disassemble, reverse engineer, or otherwise attempt to derive the source code, internal interfaces, request formats, authentication mechanisms, rate-limit behaviour, or protection measures of the Service.

You may not probe, scan, or test the Service to discover undocumented endpoints or to determine how its controls behave, nor use any information so obtained.

11. Conduct toward our personnel

In any communication with our employees, contractors, support personnel, or authorised representatives — including support tickets, email, chat, and social channels — you may not engage in harassment, discriminatory abuse, credible threats of harm, stalking, disclosure of private personal information, or repeated hostile communications that have no reasonable connection to resolving the matter after you have been asked to stop.

Good-faith complaints, requests for an explanation of our decisions, requests for refunds or other remedies, the exercise of legal rights, and truthful statements, reviews, or personal opinions do not violate this Section, even if we disagree with them.

Where you breach this Section we may take measures proportionate to the conduct, including limiting your communication channels, requiring correspondence to proceed through a designated written support channel, restricting particular features, or suspending or terminating the account in cases involving serious, repeated, or credible safety risks. We may preserve relevant records and report conduct to an appropriate authority where required by law or where there is a credible threat to safety.

12. Outputs and disclaimers

AI output can vary and may contain mistakes. Review identity, lyrics, timing and rights before using an output. Examples do not guarantee the same result, quality or completion time.

If creation opens, the interface will show the applicable quote and authorization step before a paid request. Model availability and permitted use also depend on the selected provider. No exclusive ownership, commercial clearance or affiliation with a model provider is implied.

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR THAT GENERATED CONTENT WILL MEET YOUR EXPECTATIONS.

AI-generated output is stochastic and may contain inaccuracies. We are not responsible for decisions made based on generated content.

13. Liability and indemnification

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, MUSIC MV AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, DATA, OR GOODWILL, ARISING OUT OF OR IN CONNECTION WITH THESE TERMS OR USE OF THE SERVICE.

OUR TOTAL AGGREGATE LIABILITY TO YOU FOR ANY CLAIM ARISING UNDER THESE TERMS SHALL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID US IN THE 12 MONTHS PRECEDING THE CLAIM OR (B) USD $100.

You agree to defend, indemnify, and hold harmless Music MV and its affiliates from any claims, damages, losses, liabilities, costs, and expenses (including attorneys' fees) arising from your use of the Service, violation of these Terms, or infringement of any third-party right.

These limitations and indemnities apply only to the extent permitted by applicable law and do not exclude liability or remedies that cannot lawfully be excluded.

14. Restrictions, suspension, termination and appeals

If we detect suspected abuse, unauthorized automation, unusually high-risk activity, or a violation of these Terms or our Content Policy, we may take measures proportionate to the risk. These measures may include a warning, CAPTCHA or verification request, reduced rate or concurrency limits, cancellation of pending jobs, revocation of sessions or access tokens, restriction of features, suspension, or account termination. We may preserve relevant records to investigate abuse, enforce these Terms, resolve disputes, protect users, or comply with law.

We may act immediately and without advance notice where reasonably necessary to address an emergency, suspected fraud or illegal activity, risk involving minors, a threat to another person or the Service, or continued attempts to evade controls. Otherwise, where practical, we will provide the general reason for a material account restriction unless doing so would be prohibited by law or would compromise safety, security, or an investigation.

You may appeal a material account restriction by contacting the verified support channel on the support page when available . Include your account email and relevant request or transaction details. We will review the available information and communicate the outcome. An appeal does not automatically pause a restriction. A temporary restriction does not by itself cancel a membership, reverse a completed purchase, or delete account history.

Termination for a material breach of these Terms or our Content Policy is different. On such a termination, any remaining membership period, unused credits, and other benefits are forfeited and are not refunded, exchanged, or transferred. This applies whether or not those benefits were paid for. We may also decline to reinstate the account or to provide the Service to you again.

On termination your right to access the Service ends immediately. We may block sign-in and refuse access to the Service. You may not create, use, or attempt to create a new account, and you may not access the Service through another person's account, a different email address, payment method, device, or network. We may decline or close any account we reasonably identify as belonging to, or operated for, a terminated user.

Except where mandatory consumer law requires otherwise, forfeiture under this Section is in addition to any other remedy available to us and does not limit our right to recover our actual losses. Any refund otherwise due remains governed by the refunds, payment reversals and value-consumed sections above and applicable law.

Account deletion is not currently available in this preview. Do not confuse clearing browser data with deletion of server-side projects or records. The privacy notice describes the current position and the disclosures required before registration opens.

15. Changes, questions and independent operation

Material changes will be published with an accurate effective date and communicated through an available service channel before taking effect. Changes do not retroactively rewrite a confirmed purchase or completed activity. Mandatory rights under applicable law remain unaffected.

The operator, official launch domain, applicable legal terms and verified support channel remain to be confirmed before accounts and paid creation open. See the support page for the current contact status.